Shipping Policy
Last updated: March 15, 2024
1. Shipping Methods
Bulk Orders
We offer various shipping options for bulk orders, including road transport and air freight depending on the order size and destination.
Sample Orders
Sample orders are shipped via courier service with tracking information provided.
2. Delivery Times
Domestic Shipping (Within India)
- Metro Cities: 5-7 business days
- Other Cities: 7-10 business days
- Remote Areas: 10-12 business days
International Shipping
- Asia Pacific: 10-14 business days
- Europe & Americas: 14-21 business days
- Other Regions: 21-25 business days
3. Shipping Costs
- Shipping costs are calculated based on weight, volume, and destination
- In some cases, shipping cost may be included in quoted prices
- Sample shipping costs may be subsidized for qualified business customers
- Additional charges may apply for remote areas
4. Order Tracking
All shipments include tracking information that will be provided via email once your order is dispatched.
5. Packaging
- Products are carefully packaged to ensure safe delivery
- Special packaging requirements must be specified during ordering
- Bulk orders are shipped in industry-standard containers
- Temperature-sensitive products are shipped with appropriate insulation
6. Customs and Import Duties
International customers are responsible for all customs fees, import duties, and taxes levied by their country. These charges are not included in our shipping fees.
7. Shipping Restrictions
Some products may have shipping restrictions based on:
- Local regulations and laws
- Product classification
- Destination country requirements
- Transportation mode limitations
8. Lost or Damaged Shipments
In case of lost or damaged shipments:
- Report within 48 hours of delivery
- Provide photos of damaged packages
- Keep all original packaging for claims
- Contact our support team immediately
9. Contact Information
For shipping-related inquiries, please contact our logistics team:
Email: contact@yathaavat.com
Phone: +91 9760453525
Hours: Monday to Friday, 9:00 AM - 6:00 PM IST